Return & refund policy
Refund Policy – Happy Haul
Welcome to Happy Haul. Customer satisfaction is important to us, and we aim to keep our refund process clear and hassle-free.
30-Day Refund Policy
We offer a 30-day refund policy from the date you receive your order.
To be eligible for a refund:
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The item must be unused and in original condition
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The item must be in its original packaging
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Proof of purchase is required
Non-Refundable Items
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Gift cards
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Final sale or clearance items
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Used or damaged items not caused by our error
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Opened personal care items
How to Request a Refund
To request a refund:
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Email us at haulhappy741@gmail.com
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Include your order number and reason for return
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Provide photos if requested
Once approved, return instructions will be shared.
Return Shipping
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Customers are responsible for return shipping unless the item is defective or incorrect
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Shipping charges are non-refundable
Refund Processing
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Refunds are processed within 3–7 business days after inspection
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Refunds are issued to the original payment method
Damaged or Incorrect Items
If your item is damaged, defective, or incorrect, contact us within 48 hours of delivery.