Refund Policy

Refund Policy – Happy Haul

Welcome to Happy Haul. Customer satisfaction is important to us, and we aim to keep our refund process clear and hassle-free.

30-Day Refund Policy

We offer a 30-day refund policy from the date you receive your order.

To be eligible for a refund:

• The item must be unused and in original condition

• The item must be in its original packaging

• Proof of purchase is required

Non-Refundable Items

• Gift cards

• Final sale or clearance items

• Used or damaged items not caused by our error

• Opened personal care items

How to Request a Refund

To request a refund:

1. Email us at haulhappy741@gmail.com

2. Include your order number and reason for return

3. Provide photos if requested

Once approved, return instructions will be shared.

Return Shipping

• Customers are responsible for return shipping unless the item is defective or incorrect

• Shipping charges are non-refundable

Refund Processing

• Refunds are processed within 3–7 business days after inspection

• Refunds are issued to the original payment method

Damaged or Incorrect Items

If your item is damaged, defective, or incorrect, contact us within 48 hours of delivery.